Terms & Conditions

Last updated: June 2026

These Terms & Conditions govern the use of the Continental Privé website and the travel advisory services provided by Continental Privé, a brand of Fritzemeier eCommerce (“Continental Privé”, “we”, “our”, or “us”).

By using this website or engaging our services, you agree to these Terms & Conditions.

1. Services

Continental Privé provides travel advisory, planning, research, and booking assistance services.

We work with hotels, resorts, tour operators, transportation providers, destination management companies, and other travel suppliers to assist clients in arranging travel experiences.

Unless explicitly stated otherwise, Continental Privé acts as an intermediary between the client and travel suppliers.

2. Supplier Terms and Conditions

All travel arrangements are subject to the terms and conditions of the respective supplier, including but not limited to:

  • Hotels and resorts

  • Airlines

  • Cruise operators

  • Tour operators

  • Ground transportation providers

  • Activity and experience providers

By confirming a booking, you agree to the applicable supplier terms and conditions.

3. Pricing and Availability

All pricing and availability are subject to change until confirmed by the relevant supplier.

Continental Privé cannot guarantee the availability of any particular rate, room category, flight, service, or experience until a booking has been confirmed.

4. Travel Documents and Entry Requirements

Clients are responsible for ensuring they possess all required travel documents, including:

  • Passports

  • Visas

  • Entry permits

  • Health certificates

  • Vaccination documentation

Continental Privé is not responsible for denied entry, missed travel arrangements, or related costs resulting from incomplete or incorrect documentation.

5. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering, where appropriate:

  • Trip cancellation

  • Medical expenses

  • Emergency evacuation

  • Travel interruption

  • Loss or delay of baggage

The purchase and suitability of travel insurance remain the responsibility of the traveler.

6. Changes and Cancellations

Changes, cancellations, refunds, and penalties are governed by the policies of the respective supplier.

Continental Privé is not responsible for cancellation fees, change fees, supplier penalties, or non-refundable travel arrangements imposed by third parties.

7. Limitation of Liability

Continental Privé acts as an independent travel advisor and intermediary.

We are not responsible for the acts, omissions, performance, delays, cancellations, insolvency, negligence, or failures of any third-party supplier.

To the fullest extent permitted by law, Continental Privé shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from travel services arranged through third-party suppliers.

8. Force Majeure

Continental Privé shall not be liable for any failure or delay resulting from circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather events

  • Epidemics or pandemics

  • Government actions

  • Political unrest

  • Strikes

  • Transportation disruptions

  • Security incidents

9. Intellectual Property

All content on this website, including text, photographs, graphics, branding, logos, and design elements, is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used without prior written consent.

10. Privacy

The collection and processing of personal information are governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Switzerland.

Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the competent courts of the Canton of Zurich, Switzerland.

12. Contact

Continental Privé

A brand of Fritzemeier eCommerce

Email: concierge@continentalprive.com

Website: www.continentalprive.com